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Plain Jane's Return Policy Return Merchandise will be charged a 25% restocking fee and will be required to pay the return postage. Items can be returned at the store and a full store credit will be issued. If the item is damaged, to avoid any restocking fees, please send a picture of the damage to info@plainjanegifts.com. Full credit will be issued, and we will determine from the picture if the item needs to be returned. If any questions please call 251-355-1584 Monday - Friday 10 AM - 6 PM CST Thank you for shopping with Plain Jane's